Privacy Policy

This Privacy Policy explains how SafeStep Homes ("SafeStep Home," "we," or "us") collects, uses, and shares information when you use our website and request to be connected with a grab bar installer.

When you submit a request, we collect the information you provide: your name, phone number, ZIP code, and — if you choose to share them — your email address, street address, and any details about your request (who the work is for, how many grab bars you need, your timeframe, and any notes).

We may also automatically collect basic technical information such as your browser type, device, and the pages you visit, to help us operate and improve the site.

We use the information you provide to:

• connect you with one or more local installers;
• respond to your request and follow up about it;
• operate, maintain, and improve our website.

To provide our service, we share the details of your request with the independent installer (or installers) we match you with, so they can contact you about a quote. We may also share information with service providers who help us operate the site, such as hosting, database, and email-delivery providers, and we may disclose information when required by law.

We do not sell your personal information.

We may use cookies and similar technologies, including basic analytics, to understand how the site is used and to improve it. You can control cookies through your browser settings.

We keep the information you provide for as long as needed to provide our service and for legitimate business or legal purposes, after which it is deleted or anonymized.

You may request access to, correction of, or deletion of the personal information you have provided, and you may ask us not to contact you further. To make a request, contact us through the form on our website.

We use reasonable administrative and technical safeguards to protect the information you provide. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Our website is intended for adults. We do not knowingly collect personal information from anyone under 18.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above.

If you have questions about this Privacy Policy, contact us through the form on our website.